Cre8ors Caricatures - personal gifts for your friends or to promote your business

Cre8ors Caricatures - personal gifts for your friends or to promote your business

FAQ's

Q: How long has Cre8ors Caricatures been in business?
A: We've been in business since early 2005 although our artist has over 30 years experience drawing caricatures.

Q: How do your prices compare with other similar businesses?
A: We are not like other businesses as each of our caricatures is created by hand as a personal and completely individual piece of art. Our caricatures are hand shaded to an incredibly high standard, hence the high quality. Our caricatures are not digitally coloured or rendered as each one is hand signed. Coloured caricatures are individually hand coloured. Every caricature is unique! Regarding price - check our competitors first, then you will come back.

Q: Do you have any customer testimonials?
A: We certainly do. We pride ourselves on the positive feedback from our customers. Please click this link for details.

Q: What type of payments do you accept?
A: We currently accept Mastercard and Visa payments through PayPal. You do not need a PayPal account to pay us as details will be sent. We are also happy to accept company or certified cheques and will accept personal cheques but must wait for clearance before we release your goods.

Q: How can I be sure it's safe to order online?
A: All our PayPal transactions are routed through our sister company Web Services BC, a company established in 1996, and is a secure method of payment. The security of your information, transactions, and money is the core of our business and our top priority. PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to our site, our server checks that you're using an approved browser - one that uses SSL 3.0 or higher. Once your information reaches us, it resides on a server that is heavily guarded both physically and electronically. Our servers sit behind an electronic firewall and are not directly connected to the Internet, so your private information is available only to authorized computers. Even if you don't have a PayPal account you can still use this service. We will send you instructions.

Q: How long does it take to get my finished caricature?
A: All our black on white caricatures are usually completed and mailed out within one week of us receiving your payment. Colour caricatures take around three weeks to complete. However, to keep our prices low we use the most economical postal services which can take up to four weeks to arrive. For an additional charge we can ship express by courier (including overnight in some cases). Please e-mail for details of any rush orders and we will do our best to accommodate you.

Q: How many people can I have in my caricature?
A: There is no limit but it may take a little longer for larger orders. Please contact us for details about our custom orders.

Q: What if I want to order multiple copies of a caricature?
A: Your artwork is an original one-off but we can send copies in .jpg format or we can photocopy your caricature should you so wish. Please enquire for prices when you place your order.

Q: What about the artist's copyrights and ownership?
A: We maintain limited rights on all caricatures we create. We require that you get our permission if you plan on reselling your art in some way or plan on using it for commercial purposes (see below). You are free to reproduce your caricature yourself for your own personal use or for teaching use in non-profit schools as a teaching/learning aid that will not made available to the general public. We require that our website address is included on any non commercial mass production (over 5 copies) or when used on blogs, social networking websites or forums. We also reserve the right to publish your caricature for advertising, promotional or marketing purposes free of charge.

Q: What do I do if I want to use my caricature for commercial purposes?
A: Cre8ors Caricatures will give you exclusive rights to reproduce your caricature for commercial use for a fee of $120. This includes uses as follows:

These rights DO NOT include commercial editorials, magazines, catalogues or brochures sold, taking paying advertising, or used in the promotion of a commercial organisation with a circulation in excess of 50,000 copies. A fee of $250 is required for these rights and a mention of our website would also be appreciated.

Q: Can I use my caricature for a charitable organisation?
A: Please request permission by e-mail with details for non-profit organisations.

Q: What if my caricature gets damaged?
A: As it is an original piece of art work there is no copy. We do archive all our work and digital formats may be reproduced on your behalf for a small fee plus materials and shipping costs. Due to each caricature being an original piece of artwork we cannot arrange shipping insurance and we cannot be responsible for any work lost in postage. We have however, never lost any piece of work and would like to assure our customers that the risks with postage/couriers are minimal.

Q: What kind of photos should I send?
A: Good photos will help us to produce the best caricatures. We request at least two face shots at different angles so that we can get a better picture of your character. A full body shot can sometimes show a personís character by the way they stand and hold their body. If you are e-mailing your pictures send good quality scans. The more of your characteristics we know about, the better the chance of realism. Please also send details of the personís traits eg. happy, miserable, always smiling, frowns a lot, very active, etc. Short details of interests and hobbies can be a useful addition too.

Q: What if I can't e-mail photos to you?
A: You can send them in the mail to the address listed on the contact page.

Q: I live in the US and do not have street delivery, I have a PO box. Can you still deliver?
A: To keep costs low, we usually ship by regular mail. We can ship by courier to your street address. There will be an additional charge for this service so please specify when you place your order.

Q: Do you ship worldwide?
A: Yes we do. Send details and we will contact you with the shipping cost.

Cre8ors Caricatures
Surrey, BC, Canada

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